How does this work? I've never hired a caterer before.
To reserve us for a shoot, contact us through our submission form or call us at 323-633-3293. Generally, shoots include breakfast and lunch. We offer drop-off or on site service. To hold the dates, we require a credit card. Once we decide to confirm the dates, we send you our contract and go from there.
No two events are ever alike so there isn't a play by play standard policy. Our general rule is flexibility, creativity, positivity and a sense of humor. Pricing varies depending on a multitude of factors. To get the ball rolling, we will want the rough details-- headcount, location, style, and budget. We will then give you a proposal with pricing and options which we can modify as we move forward according to your needs.
What happens if I need to cancel? Do I get charged?
Once we officially confirm the dates, there is a non-refundable 10% charge. With less than 72 hours notice, we will charge 50%. With less than 24, we will charge the full amount.
This will be determined on a case by case basis but we assure you we will all be in agreement before contracts are signed.
Please confirm headcount a week prior to the shoot/event. If you need to change it with less than a weeks notice, we can add people, but we can't lower the headcount as orders have already been placed. Please be advised, we charge for the actual amount of people if the people present exceeds the pre-disclosed headcount.
What are these fees about?
For shoots, our rental fee includes our platters and linens that we provide. There are always variables to consider but our general costs are as follows:
$150 delivery and set up (within LA city limits) *may increase if the commute time exceeds 1 hour
For drop-off catering, there is no rental fee and the delivery fee is $50 per meal. Drop off is something to consider if the budget is tight.
Rental costs are TBD according to the needs of the client and the space. Please keep in mind when pricing... a cheaper space that has no kitchen will require a kitchen to be built out with rentals and can get pricey. Rentals also include place settings, etc. We do not profit from your rentals and have no motive beyond a beautiful smooth event when we make our recommendations. *We reserve the right to void our contract if we feel that basic necessities for sanitary conditions are not provided.
Staffing costs are also TBD because staff requirements vary according the special conditions and requirements of each event. We pay our staff competitively in order to keep a happy workplace and acquire the optimal staff for your event.